Question

Topic: Advertising/PR

Sex Therapy Center Marketing To Local Doctors

Posted by Anonymous on 125 Points
I have recently gone from a solo practitioner as a board-certified sex therapist to a group sex therapy practice and have started hiring clinical sex therapy associates. I would like to market to doctors - including urologists, plastic surgeons, ob/gyns, endocrinologists, pelvic floor PTs - and am wondering what the best way to do this might be. (a) Formal letter on letterhead with business cards enclosed, outlining targeted clinical issues we work with or (b) visiting the offices one-by-one or (c) brochures for display in waiting rooms with cover letter (d) just brochures with business cards enclosed. I understand that brevity is key with docs - and I want to put across how our services can benefit them.

Ideas?

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RESPONSES

  • Posted by Gail@PUBLISIDE on Accepted
    Your reputation and how doctors see that will determine if they refer you to patients. An introductory letter is good, but then make time to meet the doctors in person (which is tricky because of their schedules). I believe their trust in YOU will win out. Only then will they be willing to hand out your brochures and information.

    Have all of that information on your website, as well. Write articles so that people can find you, even without their doctors' referrals.
  • Posted by CarolBlaha on Accepted
    Just presenting a doc with a letter and a handful of brochures isn't going to get you where you need to be. As Gail stated, the doc puts their reputation on the line for those he refers. Giving the doc brochures doesn't mean he's going to put them out. And, the patient can't just act on it alone, they must get a referral to satisfy insurance.

    In helping other docs build their practice, I have found the main concern a doc has, is that their patient will be returned to them. They need relevant communication.

    Brevity is not always key. For the above reasons you need to build a relationship with the docs. Create a referral form that is part brochure, part referral card. Incorporate it into your website. Don't just list procedures, list how you will communicate with the doc and return his patient for follow up.

    Attend any doc meetings you can to network and personally connect. One doc I worked with offered a specialty exam in a specific field. We created the brochure as above, and she attended those meetings. She held an open house and hosted a meeting. She personally visited the docs (she had no patients at the time) and developed those relationships. It worked, and it worked very quickly.
  • Posted by marketbase on Member
    Good idea to include testimonial quotes (names changed, but reflect age, M/F) from patients who benefited from your therapy results. Helps brochure speak for itself--and your practice.
  • Posted by Gary Bloomer on Accepted
    You'd do well to consider sending an introductory letter, asking for an appointment, and setting up a face to face meeting with each doctor that you you want to connect with.

    Before any doctor begins referring patients to you it's vital that each doctor see you as a person and that you provide enough information to them to build up feelings that they know you, like you, and trust you.

    The subject matter is too delicate and too personal to be left to the provision of leaflets and business cards. Those things alone might provide some visibility, but what they're less likely to do is instill patient confidence in the services you offer. Patients need the social proof that only their doctor [as a trusted personal advocate] can provide.

    You might also want to create a few short videos to put on your website, videos in which you outline specific solutions
    for the highly personal subject matters you're dealing with. The goal here is to empower the patient so that they feel comfortable enough with you to build those all important feelings of trust.

    I hope this helps.
  • Posted on Author
    Thank you for the inside scoop on how to approach doctors. CarolBlaHa, I understand your point about doctors wanting to make sure that their clients are returned to them. That makes sense - as a psychotherapist I want that to happen also. Plus, the idea of brevity not always being the key is an interesting one. I tended to think brevity when it comes to sex therapy - but maybe there is a case for more information - that it might actually be reassuring in this case.

    Gary, I like the idea of videos, so that doctors have a visual for reassurance. That also speaks to instilling patient confidence.

    Thank you folks..very helpful suggestions.



  • Posted by CarolBlaha on Member
    To add, the brochure as we did also contained the doc's CV-- I forgot to mention that.

    You may find you, as a peer, will have little resistance in seeing the doc. The gatekeepers will let their guard down to you. Any marketing materials should be carefully worded so you continue to be on an even keel. You don't want to lose that.
  • Posted by pghpromo on Accepted
    True, approaching as an equal makes sense--you are all doctors in related fields. What might be the best way for Jassy to schedule a lunch-and-learn with multiple docs at one time? This would make sense for several doctors who work together in one practice. Perhaps if one doctor at the practice is "on board" with the idea of referring to you, then that doctor can coordinate a lunch-and-learn for colleagues and lend his credibility to you.
  • Posted on Author
    PGHPromo - there are several doctors (actually urologists) that I refer to constantly - but they're all in different practices. That's given me a good idea for asking the ones I refer to already if they could support me in meeting with their colleagues.

    Great information from all of you. Many thanks for the feedback.

    Jassy

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