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Marketing Articles: Sales

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  • Ask the Magic Question
    Is there a sure-fire way to generate interest from each and every B2B lead you contact? There sure is, says Neil Baron, writing at the Fast Company blog: Just ask the Magic Question. "The Magic Question is that one question you need to ask to get the prospect to say 'please ... more
  • Stepping out (of Your Comfort Zone)
    It's hard enough to keep up with new technology, so when it comes to selling IT, you might find yourself stuck using familiar tactics, even when business challenges signal otherwise. "Seriously ask yourself if you have faced the economic changes by selling the same things in the same way, but ... more
  • You Can't Phone It In
    "A lot of marketers say they are 'nurturing' their prospects when in reality all they are doing is sending out nice brochures or marketing copy focused on product releases or company announcements," writes Brian Carroll at the B2B Lead Generation Blog. With that in mind, he discusses activities that do—and ... more
  • Business Tech Buyers Up Social Media Use
    Technology buyers are aggressively adopting social technologies to help them make business decisions—most often using new social channels to complement traditional decision-making approaches and information sources, according to a survey from Forrester. more
  • Why Must You Be So Difficult?
    The Brooks Group, where Tony Smith serves as national accounts manager, recently analyzed more than 12,000 sales interactions and concluded: "Selling is like being blindfolded, everything is pitch-black, and you have a dart in your hand. Your job: Just hit the target," says Smith. Well, that's just great. But lucky for ... more
  • Eight Reasons for Small Businesses to Dip Their Toes in the Email Marketing Pond
    by Wendy Lowe
    When Shop.org surveyed retailers for its State of Retailing Online 2009 report, it found that email was the most-mentioned successful tactic overall. What are you waiting for...? more
  • Access to Customer Data = Retention, Sales
    Companies that have access to a holistic view of customer data achieve better customer service and efficiency, improved loyalty, and more repeat business from their established customers, according to a study by Aberdeen Group and VeraCentra. more
  • Around Here, Everybody's a Player
    It's no secret that link-building can help boost your bottom line and make your SEO efforts a whole lot easier. So, here's a thought: To help improve your site's organic visibility, why not leverage the power of your entire company and have everyone contribute to active link-building? That's what Mark Thomson ... more
  • Mastering SEO in a Digital World
    In a recent post at the Online Marketing Blog, Lee Odden explains how a better understanding of search-engine optimization can help PR and communications professionals boost their results in a digital world by making it easier for various search engines to find, index and rank their content. "If content can ... more
  • Return to Sender
    You probably protect your "real" email addresses—those where you receive emails from significant others, friends and colleagues—with the ferocity of a mother bear. You might give them to trusted sources when downloading a whitepaper or subscribing to a newsletter, but there's a good chance you have temporary "fake" accounts for ... more
  • Gotta Have It: Web Registration Form
    Now that you have your marketing-automation system in place, is it really necessary to use those sorry Web registration forms when collecting leads? After all, you already know who these people are, since you can track their click-throughs when they download your whitepapers or data sheets, right? Not so, says ... more
  • Not so Fast!
    In the rush to grow leads, B2B marketers are often tempted to use "quick-fix" lead-generation tactics, says Jep Castelein in a post at the Connected Marketer blog. Bad idea, he writes. Instead, B2B pros should take a step back, breathe deeply and "look at the big picture" to determine the ... more
  • Recession-Proof Marketing: From Cutting to Growing Your Budget in a Down Economy
    by Paul Stein
    Saving your budget (and keeping your team employed) in a down economy really boils down to one word: profit. If you're not making money, you're losing money—and that's never good for business. And when it comes to profit, ROI (return on investment) is everything. more
  • Is That Really a Lead?
    "Ask any salesperson if all inbound inquires are leads," writes Mac McIntosh at Sales Leads Insights, "and when he or she stops laughing, you will probably get an earful about how inquiries, unless they have been prequalified, are a waste of salespeople's time." So why is there confusion over the ... more
  • Just Say No
    Thought leaders in the email marketing industry are just about unanimous on the subject of randomly purchased lists. Their advice to marketers? Avoid them like the plague. You may, however, still encounter those who push the buying of email lists as a perfectly legal alternative to building lists through opt-in subscription. ... more
  • Direct Digital Marketing: Powerful B2C Tools for B2B Marketers
    by Josh Gordon
    Direct digital marketing solutions are no longer exclusive to B2C marketers. B2B marketers must demand more from their marketing partnerships because the transference of traditionally B2C marketing approaches to B2B is possible—and direct digital marketing is the key. more
  • Law and Order Must Prevail
    You have an HR handbook, departmental training materials and documented procedures. But do you have standards and rules for your marketing and sales database? That's the question Lauren Kincke asks in a post at The B2B Lead Blog. "Without some law and order, your database will start looking like the ... more
  • iPad Matches Kindle in Awareness, Purchase Intent
    Less than a week before iPad's April 3 ship date, nearly two-thirds (65%) of consumers are aware of Apple's tablet device and 15% are already thinking about buying it in the next three months, according to comScore. more
  • Small Biz Search Spend Surges in 4Q09
    Small business advertisers spent on average $2,149 on search advertising in the fourth quarter of 2009, up 111% from $1,018 spent in the same period a year earlier, and up 30% from the $1,658 spent in the third quarter of 2009, according to a study by WebVisible based on its ... more
  • Increasing Sales Effectiveness: The Art and Science of Win/Loss Analysis
    by Rachel Corn, Robin Kahn
    Do you really know why you lost the recent deal or why some customers keep coming back? Customers have the answers, but they rarely provide them in an unfiltered manner to your sales and service teams. more
  • Problem Solved: How Can We Map Social Media to B2B Sales?
    by Claire Coyne
    You've made a couple of forays into social media, and you like what you see! But what tactics are really working out there to draw prospects in—and not turn them off? What are some cool ways to match social with selling? more
  • Taken for a Ride
    We've all fallen for something when we should have known better. Gullibility is bad enough in our personal lives—but when it happens at work, jobs and profits might be on the line. Stephen Greenspan's book, Annals of Gullibility: Why We Get Duped and How to Avoid It, might help you ... more
  • Put Your Website in the Lead
    "Your website can be your most powerful marketing tool, delivering a steady stream of new business leads and filling your sales pipeline," writes Bob DeStefano in a Pro article at MarketingProfs. To make the most of this potential, though, you need to know whether your site is a lead-generation machine ... more
  • Smartphone Owners Ready for Mobile Coupons
    Over one-third (36%) of smartphone owners say they want to receive mobile grocery coupons, but only 9% have received a location-based coupon, discount code, or text message on their phone in the previous six months, according to a survey from Compete. more
  • Why Salespeople Don't Like Your Customer-Reference Program (and What to Do About It)
    by Joshua Horwitz
    With most large corporate purchases, the only way to get new customers to sign on is to let them hear directly from current customers who can speak about their experience with your products. So why do salespeople often resist participating in your company's customer-reference program? For several reasons... more

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