Know-How Exchange : Social Media

I am interested in learning what tools others find useful in monitoring online reputation management. Our firm has just recently devoted more efforts to ORM and we are really begging to push the service to our clients. Currently, we are researching a number of different programs to monitor Facebook, Twitter, Blogs, and customer review sites, but have yet to find a tool that adequately monitors all of these. The most effective method to date seems to be manually searching these sites, but it is extremely time consuming. I am anxious to receive any feedback that can be offered. Thank you.