Marketing Measurements & Analytics Resources to Reach Your Business Goals

CONTENT TYPE: Article | TOPIC: Customer Experience

Marketing is not about bombarding customers with messages and hoping they'll purchase a product; it's about gathering data and listening to what they want. Here are four ways to use data to deliver the end-to-end experience customers are craving.

CONTENT TYPE: Article | TOPIC: Marketing Management

Big Data is taking over. Most of its seemingly obvious payoffs are mirages at best, or quicksand at worst, whereas others hold the potential for high returns. So, what are the keys to Big Data success?

CONTENT TYPE: Article | TOPIC: Measurement & Analytics

Shopper behavior is fundamentally different during the holidays. Marketers can't rely on the same data and algorithms that they leverage at other times of the year. If brands don't adjust to holiday shopping behavior, it could cost them big.

CONTENT TYPE: Article | TOPIC: Marketing Strategy

Much has been written recently about how consumers should be the "owners of their data." But can marketers perform customer analytics while respecting customers' wishes and following the law? Are we on a collision course, or is there a better way?

CONTENT TYPE: Article | TOPIC: Marketing Strategy

Launching a new product can be a lot like throwing a dart at a map—while the map is in another room, the power is out, and you're fresh from the optometrist and your pupils are dilated... But you don't have to launch products—or even campaigns—with guesswork. Here's what to do instead.

CONTENT TYPE: Article | TOPIC: Social Media Marketing

We know that serious social media influencers can create an "unfair advantage" for you because they are trusted and their audiences listen to them daily. The big question for marketers isn't whether influencers create value for brands. It's what that value is—or, more specifically, how do we measure it.

CONTENT TYPE: Article | TOPIC: Demand Generation

For most marketing teams, the top success metric is leads. But as marketers and sales team members alike will tell you, not all leads are created equal. How can you pass along only the best, most-qualified leads to Sales? Here's what you need to know.

CONTENT TYPE: Article | TOPIC: Martech

The rise of artificial intelligence is dramatically changing the way businesses understand and communicate with their audiences. Nowhere is that truer than in the fields of experience management (XM) and marketing research. See five ways AI is the future of research.

CONTENT TYPE: Article | TOPIC: Measurement & Analytics

ROAS is a flawed metric. Here's how to figure out the true success of your marketing campaigns with ROMI.

CONTENT TYPE: Article | TOPIC: Measurement & Analytics

A healthy marketing budget can be powerful fuel for brand expansion and sales growth. But when sales improve, most marketers need to prove that their activity was the driver. Marketers must tie their tactics directly to sales outcomes in a way that's as simple and believable as possible.

CONTENT TYPE: Article | TOPIC: SEO

Often, marketers stop short of asking the really important questions about SEO. We focus on things like keyword rankings and backlinks—not how those impact overall marketing or business goals. Obviously, measurement is important; but there is no one-size-fits-all approach to determining what metrics matter. So... what's to be done?

CONTENT TYPE: Article | TOPIC: Marketing Strategy

An accurate customer journey map can help optimize your marketing strategy, create smarter campaign objectives, and better attribute conversions. See how to create and refine a customer journey map.

CONTENT TYPE: Article | TOPIC: Marketing Management

Everyone in your company is working hard to understand how customers think. But what if all that effort and all the investments in customer platforms, your understanding of your customer is only marginally better. Detailed customer insight can be hard to come by. Here's the likeliest cause of that problem.

CONTENT TYPE: Article | TOPIC: Social Media Marketing

Social media long ago became the place where people voice their opinions on everything, including your brand and products. Also about company leaders, like your CEO or CMO. Which is why social media monitoring exists. But Google Alerts isn't nearly enough. Instead, here are 10 tools that work well.