How to Start Being Successful in Social Media

Tips for Social Media Success
Say Thank You

When someone leaves a comment on your blog (positive or negative), say thank you. They took the time to read and respond, you should take the time to say thank you.

When someone sends you a Tweet or replies to you via Twitter's @ mark, reply to them. If you don't know how to do this, just ask (say "please" first, of course).

If someone provides something for you .... an introduction, a key insight, or a pat on the back .... write a thank you note. They cost almost nothing, but return a great deal.

If a customer leaves a note about your company, service, or product on a message board, send a note via e-mail saying, "Thank you." If the commentary is negative, say "We heard you" and offer to help fix the problem.

Block out at least ten minutes of your day to search and reply to comments and Tweets. I call this time of the day, "Gratitude Time" and it never ceases to give me an emotional lift.
Take the time to reply and you open the door to creating a conversation, a relationship, and positive word of mouth. More than anything, you will make yourself feel better as you create a feeling of gratitude that becomes habitual.
Learn More:
Marianne Richmond's terrific post on saying thank you
Sesame Street clip where Ernie sings about "thank you"
Garth from Wayne's World says it best: "Just say thank you."

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ABOUT THE AUTHOR

With his mantra “it’s about the people, not the technology,” Michael E. Rubin serves as the Social Media Strategist for Fifth Third Bank. As one of the first employees of the Word of Mouth Marketing Association (WOMMA) and the Social Media Business Council, Michael has made his career helping Fortune 500 brands put Social Media to work.

With more than ten years experience in marketing and PR, Michael has partnered with the world’s leading marketers and industry experts to develop Social Media and Word-Of-Mouth into a mainstream marketing disciplines.

Michael serves on the Advisory Committee of the Institute for Social Media at Cincinnati State University, and has lectured on social media at both the University of Cincinnati College of Business and Leadership Northern Kentucky. He resides in Cincinnati with his wife Pam, dog Ruby, and cat Chainsaw (long story). Last but not least, Michael remains a die-hard Chicago Cubs fan and proudly eat hot dogs with ketchup.

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Michael E. Rubin
Call me: 847-370-3421
Email me: merubin@gmail.com
Tweet me: https://twitter.com/merubin
Start here --> https://flavors.me/merubin75

The views expressed in this post are my own and not those of Fifth Third Bank or any of its affiliates or subsidiaries or of any person or organization affiliated with or doing business with Fifth Third Bank.

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