Your customers have questions about their strategy and about your company. And they want answers before contacting your sales team. Good content answers those questions—if you know what they are.
Prepare for customer research with Session 2 of our B2B Content as CX Working Webinar series. Customer Experience pro Jeannie Walters shows you where to find clues about your customers' interests so you can give them the right content at the right time.
In Session 2, you'll discover:
- Where to find clues about your customer's urgent questions (so you can create the perfect content to answer 'em)
- What "peer sharing" is and how you can leverage your community to quickly build useful content
- And more
Don't wait for your customers to call you with questions. They'll find answers somewhere else. Instead, answer their questions with content and become their go-to solution provider. Find out what your customers want in Session 2 of our B2B Content as CX Working Webinar series. Register for Uncover Customer Clues to give them the content they're looking for now.
This is part of the B2B Content as CX Working Webinar series (a PRO Exclusive). One part workbook. One part webinar. 100% action-oriented to improve your customer experience.
Be sure to register for each webinar individually:
THIS WEBINAR IS EXCLUSIVELY FOR PRO MEMBERS. UPGRADE TO PRO !
WHAT DO YOU GET WHEN YOU GO PRO?
- PRO-exclusive webinars on forward-thinking topics
- Our complete course catalog
- Master Classes
- B2B Forum Online
- A vibrant subscriber-only Facebook group
THIS PRO WEBINAR FEATURES:
KEYNOTE
For more than 20 years, Jeannie Walters, Certified Customer Experience Professional (CCXP), has had one mission: To Create Fewer Ruined Days for Customers™. Jeannie is the Customer Experience Consulting Practice Lead at MarketingProfs and the CEO and founder of Experience Investigators, a global customer experience consulting firm helping companies improve loyalty and retention, employee engagement, and overall customer experience.
