Business leaders have concerns about generative AI across a range of areas, including data security, cost, accuracy, and transparency, according to recent research from Lucidworks.

The report was based on data from a survey conducted in April and May 2024 among 2,500+ business leaders from around the world.

Some 46% of respondents say they are worried about data security for generative AI, 43% about implementation cost, 36% about response accuracy, and 35% about decision transparency.

Business leaders are much more likely to be worried about generative AI across various areas in 2024 than they were in 2023.

Business leaders say just 25% of their planned generative AI investments have been fully implemented so far. Only one in eight planned revenue and growth initiatives have been implemented; and one in six OpEx cost reduction initiatives have been implemented.

The researchers found that AI investment plans vary widely among industries. For example, some 70% of financial services business leaders say their firm plans to spend more on AI in the next 12 months vs. only 42% of real estate business leaders who say so.

About the research: The report was based on data from a survey conducted in April and May 2024 among 2,500+ business leaders from around the world.

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Business Leaders' Top Concerns About Generative AI

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ABOUT THE AUTHOR

image of Ayaz Nanji

Ayaz Nanji is a writer, editor, and a content strategist. He is a co-founder of ICW Media and a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji