About the Contributor

Contributed by Christi Olson

• Goodbye Funnel, Hello Flywheel: How to Build the New Customer Experience (CX)

  CONTENT TYPE: Article | ELEMENT: Strategy | TOPIC: Marketing Strategy

  New digital experiences continue to disrupt customer journeys, leading marketers to rethink the traditional funnel. A new customer journey has ...

• Four Answers to Your Business Questions About Voice Search

  CONTENT TYPE: Article | ELEMENT: Strategy | TOPIC: SEO

  These are commonly asked questions (and their answers) about voice search, which is top of mind with marketers and businesses ...