Obsessed with B2B marketing? You should be a PRO member! Join now at 25% off (or 50% off for teams).

The state of content measurement today is… well, cloudy. Are you really measuring the value of your content marketing efforts? What metrics are you using to gauge if your content marketing initiatives are working? Are you able to connect content to revenue? If your goal is more thought leadership, brand awareness, or prospect engagement, do you have a process in place to capture and report on the necessary inputs?

From a recent exchange with an executive at a high-growth technology company, I came to understand that, in many cases, marketing measurement remains more focused on the discrete points of measurement (traffic, conversions, leads, revenue), or classic funnel metrics. In that kind of environment, the holy grail of content marketing measurement is to then connect content all the way through purchase.

Or is it?

One of the pioneers of the content marketing discipline during his time at Eloqua, Joe Chernov, recently wrote the following in an article about his own content marketing journey: "When I ran content strategy at a large marketing technology vendor, I was a purist. I felt that content should never be 'locked' behind a form, that credibility demanded the brand's logo be 'zeroed out,' and that embedding even the subtlest sales message was a cardinal sin."

He went on to say, "I was a purist because I could afford to be. Because of my employer's size, momentum, and diversity of marketing programs, we didn't have to force readers to complete a form to download an e-book or video. We didn't examine each content expense in the same way a small or early-stage company must. The luxury of time granted us the freedom to trust that those who valued our content would be more likely to buy from us when they were good and ready."

As Joe put it quite cleverly, he could afford to trust the process; that good content marketing would ultimately influence the buying cycle. Although I am sure his company was doing some measuring, it's clear that measurement wasn't the only thing.

His article and his journey reflect a larger dichotomy. Larger companies, which have many marketing channels in play at any given time, may be less concerned about the direct correlation between content marketing efforts and deals. But, for the rest of us, it's critical. (Of course, now let's see how many comments come from large companies screaming about how they have to justify every last dollar against a defined result!)

So, how do you gauge the power of content and the value of your content marketing initiatives?

One model we proposed recently in a blog post focuses on using website conversion rates to calculate the value of a content item in terms of sales. That tells an important piece of the pie. But to truly measure the entirety of your content marketing effort you also need to explore all of the inputs and outputs.

Here are just some of the content-specific KPIs we are starting to track:

  • Content throughput: Publishing volume and rate
  • Content engagement: Views and comments across all channels
  • Content dispersion: Likes, Shares, Tweets, +1s, Pins, etc.
  • Content connection: Number of content interactions in the sales cycle
  • Search lift: Keyword rankings
  • Traffic: Across all properties (Web, social, etc.)
  • Content conversions: New subscribers, leads generated
  • Content value: Rough measure of revenue expectation from each content post

Get these KPIs in place, and you will have hard numbers to show that your content marketing efforts are having an impact. And when you take them together with the rest of your marketing metrics you should be able to calculate a true return on your investment, as well as calculate any improvements in your overall cost of your demand gen efforts.

Enter your email address to continue reading

How to Gauge the Power and Value of Your Content Marketing

Don't worry...it's free!

Already a member? Sign in now.

Sign in with your preferred account, below.

Did you like this article?
Know someone who would enjoy it too? Share with your friends, free of charge, no sign up required! Simply share this link, and they will get instant access…
  • Copy Link

  • Email

  • Twitter

  • Facebook

  • Pinterest

  • Linkedin


ABOUT THE AUTHOR

image of Aaron Dun

Aaron Dun is senior vice-president of marketing at CareAcademy, provider of caregiver training online for agencies.

Twitter: @ajdun

LinkedIn: Aaron Dun