According to Revella, the typical business product is a multi-tasker with a long list of features and benefits, meaning we have to get its key merits out effectively without overwhelming readers. But there are other priorities that distract from brevity:
- Explaining all the new features
- Differentiating the product from the competition (and tossing shout-outs to other products from the same suite)
- Using good SEO terms
- Satisfying internal template requirements
That being said, nothing on the above list takes the user into account. And that is the type of thinking that turns a potentially punchy message into a tedious summary.
How to make a small message a big seller? Turn it active and “social”-conscious. Consider the difference between these two messages:
- Our solutions have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
- Listen to free Internet radio, find new music based on old and current favorites.
The first is an anonymous vendor. The second message comes from Pandora Radio. Which one speaks to you?
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