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Many online marketers get too wrapped up in measuring data that, though useful, is not the most important for understanding how your website is performing as a marketing channel. Here are five online marketing metrics you should be looking at every day.

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When the latest marketing answers fail to produce the results you expect, maybe it's time to start asking different questions. You don't need me to tell you that we're in a crisis of confidence: Consumers don't believe or act on the information we give them in the ways we'd hope, so we're losing faith in the strategies and tools we use to communicate with them. We're asked questions about sales, and we reply with answers about "engagement" and conversational "buzz." Budgets are down, expectations are up, and the proliferation of new solutions for "engaging" with consumers in conversations seems inversely proportional to results that our employers and clients can value. We believe that somehow, sometime, all those efforts will coalesce—the dots will connect—and yield stunning successes, just like those celebrated in case histories and magazine articles. I have news for you: We're chasing black swans. And if we keep doing it, we're doomed.

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Since the Internet began, some 40 years ago, most of its content has been free to access. Today, that is still the case. However, paid content is one of the fastest-growing areas of Internet business, generating more than $15 billion in revenues in 2009 in the US alone. With so much freely available on the Web, what type of content will people actually pay for?

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Casinos have tapped into ethnic markets, but they aren't the only businesses that can benefit from doing so. Here are four things you should consider when driving growth through multicultural marketing.