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  • Email Users Take Risks With Spam

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    CONTENT TYPE: Chart | TOPIC: None

    Email users look for a variety of signs to identify spam in their inboxes: 75% look at senders' names or addresses and 67% look at subject lines, while approximately one-half cite unusual language, email content itself, spelling mistakes, or poor grammar as signs that email may be spam, according to Ipsos Public Affairs.

  • Trust in Yellow Pages Remains Strong

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    CONTENT TYPE: Chart | TOPIC: None

    Nearly two-thirds (65%) of consumers surveyed say they referenced print or Internet Yellow Pages when looking for local business information in the previous month, according to a study by the Yellow Pages Association.

  • Carrier App Stores Strong, but Apple Leads

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    CONTENT TYPE: Chart | TOPIC: None

    Despite the buzz around application stores tied to specific mobile devices such as the iPhone and the BlackBerry, carrier app stores are alive and well in the US: one-half (50%) of all mobile apps consumers accessed carrier app stores at the end of 2009, according to Nielsen's new App Playbook.

  • Social Media Consumers More Likely to Buy, Recommend

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    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Two-thirds (67%) of consumers who follow brands on Twitter are more likely to buy those brands after becoming a follower, and 51% of Facebook fans are more likely to buy after becoming a fan, according to a study from Chadwick Martin Bailey.

  • iPad Matches Kindle in Awareness, Purchase Intent

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    CONTENT TYPE: Chart | TOPIC: None

    Less than a week before iPad's April 3 ship date, nearly two-thirds (65%) of consumers are aware of Apple's tablet device and 15% are already thinking about buying it in the next three months, according to comScore.

  • Small Biz Search Spend Surges in 4Q09

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    CONTENT TYPE: Chart | TOPIC: None

    Small business advertisers spent on average $2,149 on search advertising in the fourth quarter of 2009, up 111% from $1,018 spent in the same period a year earlier, and up 30% from the $1,658 spent in the third quarter of 2009, according to a study by WebVisible based on its small-biz clients

  • Build Your Brand on a Solid Sense of Your Identity

    Article

    CONTENT TYPE: Article | TOPIC: None

    Think of your brand as a mosaic where you can select and place most, but not all, of the tiles: You can control the communications you make, your offerings, and how your organization behaves. But some of the tiles in your brand mosaic are placed by others––the media, bloggers, tweets, the conversations that happen outside your walls. It's important, therefore, to develop a strong foundation for your brand.

  • Increasing Sales Effectiveness: The Art and Science of Win/Loss Analysis

    Article

    CONTENT TYPE: Article | TOPIC: None

    Do you really know why you lost the recent deal or why some customers keep coming back? Customers have the answers, but they rarely provide them in an unfiltered manner to your sales and service teams.

  • Problem Solved: How Can We Map Social Media to B2B Sales?

    Article

    CONTENT TYPE: Article | TOPIC: Social Media Marketing

    You've made a couple of forays into social media, and you like what you see! But what tactics are really working out there to draw prospects in—and not turn them off? What are some cool ways to match social with selling?

  • Web-Metrics Express: What You Need to Know to Avoid Mistakes

    Article

    CONTENT TYPE: Article | TOPIC: None

    Approaching your website's analytics as a three-step process will allow you to not only understand the tools available and what they have to offer but also create a gauge by which you can determine how well key business objectives are being met.

  • Business Owners Feeling Increasingly Stressed

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    CONTENT TYPE: Chart | TOPIC: None

    More than one-half (56%) of leaders of privately held businesses globally say their stress levels are greater now than they were a year ago, according to a survey from Grant Thornton.

  • Social Network Monthly Use: 5.5 Hours

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    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Web audiences across 10 countries spent an average of 5.5 hours on social networking sites in February 2010, up from more than 2 hours in February 2009, but about half an hour less than US Web users' average, according to the Nielsen Company.

  • Entrepreneurship During the Recession

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    CONTENT TYPE: Chart | TOPIC: None

    Challenging economic times can serve as a catalyst for the entrepreneurial spirit and lead to the creation of much-needed new jobs: 69% more unemployed US workers started a business in 2009 than they did a year earlier, according to a report from TrendsSpotting.

  • Mobile Apps Market to Reach $17.5B by 2012

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    CONTENT TYPE: Chart | TOPIC: None

    The global mobile applications market is forecast to reach $17.5 billion by 2012 and surpass the market for CDs (which is projected to reach $13.8 billion during the same period), according to GetJar.

  • Is Social Media the New Addiction?

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    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Not only do social media consumers visit their favorite social sites throughout the day, but almost one-half (48%) of them check Twitter or Facebook during the night or as soon as they wake up in the morning, according to a survey from Retrevo.

  • US Ad Spend Down 12.3% in 2009

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    CONTENT TYPE: Chart | TOPIC: None

    Total measured advertising expenditures fell 12.3% in 2009 from 2008 levels, to $125.3 billion, according to data released by Kantar Media (formerly TNS Media Intelligence).

  • Facebook Surpasses Google in US Traffic

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    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    For the first time, Facebook surpassed Google in the US to become the most-visited website of the week, accounting for 7.07% of US Internet traffic in the week ended March 13, 2010, up 185% from the same period a year earlier, according to Experian's Hitwise Intelligence.

  • Ad Spending Share by Medium, December 2009

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    CONTENT TYPE: Chart | TOPIC: None

    Cable and Network television together accounted for nearly 44% of ad spending share in December 2009 , according to recently released data from the Nielsen Company. Television's share, when including local TV, constituted some 60% of ad spending for the month.

  • Booz: Consumer Frugality Here to Stay

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    CONTENT TYPE: Chart | TOPIC: None

    A "new frugality" born of the Great Recession and evidenced by two consecutive years of declining per-capita consumption is now becoming entrenched among US consumers and is reshaping their consumption patterns in ways that will persist even as the economy starts to recover, according to a study from Booz & Company.

  • Smartphone Owners Ready for Mobile Coupons

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    CONTENT TYPE: Chart | TOPIC: None

    Over one-third (36%) of smartphone owners say they want to receive mobile grocery coupons, but only 9% have received a location-based coupon, discount code, or text message on their phone in the previous six months, according to a survey from Compete.