CONTENT TYPE: Article | TOPIC: None
In today's ever-changing, increasingly interactive media world, marketers are captivated by a new business buzzword: "consumer-generated content."
While word-of-mouth has always been powerful, consumer-accessible technology (the Internet, podcasting, video production, social networks, etc.) puts it on steroids. Success in this new world order requires marketers to develop a new perspective, a new skill set, and a new role in consumers' lives.