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  • Make the Most of Holiday Marketing: Five Things Online Retailers Should Do Now

    Article

    CONTENT TYPE: Article | TOPIC: None

    Every year, your stakes are at their highest during the holiday season, when deals and discounts have proven especially attractive to online shoppers. But what else can you do to boost sales online? And how do you keep shoppers coming back when the holidays are over?

  • Nine Steps to Better Conversions [Infographic]

    Infographic

    CONTENT TYPE: Infographic | TOPIC: None

    Over time, insiders in the analytics industry have codified A/B-testing to help clients understand how it all really works. This infographic by KISSmetrics and Conversion Rate Experts highlights one approach that works particularly well for SaaS businesses—and can be applied in other industries.

  • Smartphone Penetration Crosses 50% Threshold; Apple iOS Gains on Google Android

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    For the first time, smartphone penetration crossed the 50% threshold, with 51.0% of US mobile subscribers (119.3 million people) owning a smartphone during the three months ended September, up 8% from the three months ended June 2012, according to data from the comScore MobiLens service.

  • Get More Green on Black Friday, Compliments of Remarketing

    Article

    CONTENT TYPE: Article | TOPIC: None

    Every year, retailers employ the same strategy: churn and burn through their email list in an attempt to cash in on subscribers over Black Friday/Cyber Monday. But remarketing can produce dollars without weighing down inboxes. You can send fewer emails yet achieve greater impact.

  • 'Native' Ads May Damage Brand Perceptions

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    "Native" ads, those that give the appearance of being authentic content (Twitter promoted tweets, Facebook sponsored stories, etc.), can have a negative effect on the perceptions of brands that sponsor such ads, according to a study by MediaBrix.

  • Small Town Rules: Author Becky McCray on Marketing Smarts [Podcast]

    Podcast

    CONTENT TYPE: Podcast | TOPIC: Social Media Marketing

    "There will be times when your income is zero and you just might as well plan for that right now," Becky McCray told me. She is a resident of Hopeton, Oklahoma (population 30), cattle rancher, liquor store owner, and co-author (with Barry J. Moltz) of Small Town Rules, which, among other things, introduced me to the concept of "planning for zero."

  • Customer Experiences and the Theory of Relativity

    Article

    CONTENT TYPE: Article | TOPIC: None

    Your customers see the world through a lens of comparisons to meaningful reference points. That has repercussions for the design, measurement, and analysis of customer experiences—and, by extension, customer loyalty.

  • Small Businesses Stepping Up Social Marketing

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Nearly two-thirds of small businesses (66%) are spending more time on social media marketing in 2012 than they did last year; moreover, the proportion of those that have increased their social media budgets in 2012 is 4 times higher than the proportion of those that have decreased social budgets, according to a survey from VerticalResponse.

  • Your E-Commerce Guide to Election Day [Infographic]

    Infographic

    CONTENT TYPE: Infographic | TOPIC: None

    Who shops online more: Democrats, Republicans, or undecided voters? To compare and contrast the e-commerce shopping habits of Blue, Red, and swing states, Monetate created an infographic.

  • Five Marketing Decisions Social Media Should Be Shaping

    Article

    CONTENT TYPE: Article | TOPIC: Social Media Marketing

    If you're not deriving customer intelligence from social media to inform your marketing decisions, you're missing an important opportunity to extend the reach and effectiveness of your marketing efforts.

  • Romney, Obama, and Politics: 'Relentlessly Negative' Social Media; Video-Sharing Trends

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    From the conventions to the eve of the final presidential debate, Barack Obama and Mitt Romney have received more negative than positive coverage from the mainstream news media, but social media—particularly Twitter—has been even harsher, according to a report by Pew Research.

  • Three Valuable Lessons Marketers Can Learn From the World Series

    Article

    CONTENT TYPE: Article | TOPIC: None

    When Pablo Sandoval faced Justin Verlander in Game 1 of the World Series, each had a season full of data at his disposal: what pitches Verlander tended to throw in certain situations, and which areas of the strike zone Sandoval was most likely to get a hit. We marketers can learn from that.

  • National Brands Betting on Local Digital Marketing in 2013

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    Some 91% of national brands say they plan to spend more or the same on local marketing (i.e., campaigns directed at customers in their local markets) in 2013 compared with 2012 spending levels, and they cite mobile marketing, local blogs, and online customer reviews as their top 3 digital priorities for the coming year, according to a survey from Balihoo.

  • The Google AdWords Economy: CPCs, CTRs, Ad Impressions, Conversion Rates... [Infographic]

    Infographic

    CONTENT TYPE: Infographic | TOPIC: None

    After Google announced its "disappointing" 2012 third-quarter revenues of $10.8 billion via AdWords ads, WordStream released findings from an analysis of the economics of Google's AdWords platform in an attempt find out how Google makes more than $100 million a day with search advertising.

  • Four Lessons for Brand Managers From the Race for the White House

    Article

    CONTENT TYPE: Article | TOPIC: None

    Not Apple, not General Motors, not Microsoft. If we're talking the really big brands currently dominating American consciousness, we're talking politics: the 2012 US presidential election. And the relative strengths and weaknesses of the competing campaigns point to some interesting lessons for brands.

  • Engagement With Brands via Facebook Surging in 2012

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Among Facebook audiences worldwide, user engagement with brands—via likes, comments, and shares—is surging in 2012, according to Adobe's Digital Index, which covers some 260 billion ad impressions across 338 companies as well as Facebook activity among roughly 70 million fans.

  • Six Ways to Make Your Video Strategy More Social

    Article

    CONTENT TYPE: Article | TOPIC: Social Media Marketing

    Online video can engage an audience, help viewers retain information, and—for businesses—assist customers in remembering a brand. But how can you go one step further... and make your videos social?

  • The State of US Online Video Content and Advertising, Sept. 2012

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    In Sept. 2012, Google Sites, driven by YouTube, ranked as the top online video content property, with 150.3 million unique viewers; Americans viewed 9.4 billion video ads, with each top 5 video ad property delivering more than 1 billion video ads; and video music channel VEVO maintained its top YouTube-partner ranking with 48.8 million viewers.

  • PPC and Retargeting: Cross-Channel Marketing That Gets Results

    Article

    CONTENT TYPE: Article | TOPIC: None

    Using paid search in conjunction with retargeting to drive conversions will boost marketing performance overall while amplifying the effectiveness of each tactic. That's because audiences are more likely to respond to marketing messages if they see the same message across multiple channels.

  • Reaching the Unreachable: Boston University's Dean Elmore on Marketing Smarts [Podcast]

    Podcast

    CONTENT TYPE: Podcast | TOPIC: Social Media Marketing

    Boston University's Dean of Students Kenn Elmore discusses BU's sometimes-pioneering use of social media, including for "reaching the unreachable." During our conversation, I asked him to explain what he meant by "the unreachable."