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CONTENT TYPE: Chart | TOPIC: Communications

Corporate communications and public relations professionals say engaging in better storytelling is the tactic/trend that will matter most over the next year, according to recent research from Sword and the Script Media and Ned Lundquist.

CONTENT TYPE: Infographic | TOPIC: Customer Experience

Technology can actually help create meaningful human relationships between brands and customers—when it's used well. See how AI, chatbots, and more can produce better customer experiences and relationships.

CONTENT TYPE: Chart | TOPIC: Customer Experience

Some 71% of consumers who are members of loyalty programs say membership is a meaningful part of their relationships with brands, according to recent research from Bond Brand Loyalty.

CONTENT TYPE: Infographic | TOPIC: Marketing Management

Working remotely can be beneficial for both employees and companies, but the practice comes with challenges. Check out the infographic for tips on tools and troubleshooting that can help make your employees' remote work experience smoother.

CONTENT TYPE: Chart | TOPIC: SEO

Most Google initial search engine results pages (SERPs) now include a mix of classic organic results and Universal Search elements, such as informational snippets, images, maps, and videos, according to research from Searchmetrics.

CONTENT TYPE: Infographic | TOPIC: None of the above

It's easy to get in a rut with your digital marketing program, so use spring cleaning as an excuse to re-evaluate your efforts and make sure you're doing all you can to achieve maximum ROI.

CONTENT TYPE: Chart | TOPIC: Marketing Content

Most small-to-midsize businesses in the United States are now using social media for marketing purposes, according to recent research from Clutch.

CONTENT TYPE: Chart | TOPIC: Social Media Marketing

Most small-to-midsize businesses in the United States are now using social media for marketing purposes, according to recent research from Clutch.

CONTENT TYPE: Infographic | TOPIC: Martech

As marketers start to explore how to use Bitcoin and other cryptocurrencies, here's a primer on what exactly Bitcoin is, how mining works, and how the future of cryptocurrencies could be threatened.

CONTENT TYPE: Chart | TOPIC: Email Marketing

How do retailers engage email subscribers in the first 45 days? Do people who have purchased from brands receive a different frequency of messages compared with email subscribers who have not purchased?

CONTENT TYPE: Infographic | TOPIC: Advertising & Promotions

Coupons are more popular than ever, but the way they are used is changing. Now consumers have the option to use paper or digital coupons, and savings apps are on the rise. See how consumers are saving money and seeking deals.

CONTENT TYPE: Chart | TOPIC: Social Media Marketing

Does using social media make people have a better or worse outlook on life? Do users' social network accounts accurately depict their lives? Are there differences in how people feel after using different platforms?