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  • How to Avoid the Great Social Media Crash of 2011

    Article

    CONTENT TYPE: Article | TOPIC: Social Media Marketing

    Warning: Social media may be heading for a big crash in 2011, and it could happen because businesses don't know how to measure the ROI of their social media campaigns. Find out how the Fortune 500 use social media, learn the three categories of social media measurement, and discover the one formula you need to dodge the Great Social Media Crash of 2011.

  • Top 2% of Twitter Users Generate 58% of Tweets

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Nearly one-quarter of Twitter users (22.5%) account for 90% of all tweets posted on the popular microblogging site, while a small hard-core group of Twitter users (2.2%) account for over one-half (58.3%) of tweet activity, according to a study by Sysomos.

  • Social Media Marketing: No Overnight Success

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    It takes time for brands to incorporate social media effectively: 28.1% of companies with two or more years of social media marketing experience say social tools have been fully integrated into their companies' business models, but that level increases to 44.4% among those with three or more years of experience in social marketing, according to a social media benchmark report by SmartBrief.

  • Email, Social Marketing Top 2011 Budget Growth

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    Fully one-half of businesses plan to increase their marketing budgets in 2011, with much of that spending growth allocated to email, social media, and search marketing, according to a survey from StrongMail.

  • How to Implement a Winning Social-Media Function in Your Organization

    Article

    CONTENT TYPE: Article | TOPIC: Social Media Marketing

    As social media becomes a strategic communication and marketing channel, the way you manage it must itself become more strategic. This article lays out the four phases of implementing a social-media management system in your business and outlines the 20 steps necessary for running a successful social-media function.

  • One-third of Brands Converting via Social Media

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    With most companies focusing their social media marketing efforts on Facebook, Twitter, and LinkedIn, over one-third (36.1%) say they've been able to make a conversion from initial connection to sale via such social channels, according to a new survey from R2integrated.

  • Twitter Use Higher Among Women, Minority Groups

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Some 8% of online adults—or 6% of the US adult population—say they use Twitter, but adoption levels are higher among online African-Americans (18%) and online Latinos (13%), according to a new survey from Pew Research.

  • Social Media Top Priority for PR in 2011

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    More than two-thirds (67%) of senior-level public relations (PR) professionals say their companies are now engaging in social media on some level and 69% say social media will be a top priority for PR in 2011, according to a survey from Vocus. Fully 80% of PR professional say social media will be more important in the coming year.

  • Social Media Brand Followers Hunting for Deals

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Six in ten consumers (60%) say they follow at least one brand a social networking site and 40% say when they interact with brands via social media they do so primarily to find coupons and special promotions, according to a survey from Empathica.

  • Four Affordable Tools That Can Help You Market Your Business

    Article

    CONTENT TYPE: Article | TOPIC: None

    Small-business owners often feel the cash-flow pinch, especially when they're starting out. Because their resources are limited, they may feel that their marketing efforts have to be limited as well. Yet what they may not realize is that they already have some powerful marketing tools at their disposal.

  • Five Reasons Why App-vertising Is Right for Your Business

    Article

    CONTENT TYPE: Article | TOPIC: None

    Simply put, "app-vertising" is the use of applications to deliver branding, messages, content, or functionality to reach target audiences. And if you're looking for a tool that offers affordability, ease of use, and significant return on investment (ROI), then app-vertising may well be right for you.

  • Ad Recovery Picking Up Over Next 3 Years

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    Global ad spending is forecast to reach $449.6 billion in 2010—up 4.9% from a year earlier—and continue to grow between 4.6% and 5.2% over the next three years, fueled by digital media and strong ad growth in developing markets, according to projections by ZenithOptimedia.

  • 10 Ways to Entice Your Whole Company (Not Just Marketing) to Blog

    Article

    CONTENT TYPE: Article | TOPIC: Social Media Marketing

    It's a lot easier to maintain a robust, active blog when you have many contributors—not just one person responsible for writing compelling content, day in and day out, rain or shine, in sickness and in health. One place to look for help is to your own employees—from throughout the organization, not just the usual suspects from Marketing or PR.

  • Forrester: Tech-Savvy Workers More Upbeat About Employers

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    Employees who use technologies at work such as smartphones, social media, and the Internet after hours tend to be stronger advocates for their employers, and those who use social media are among the most positive promoters of their companies' products and services, according to a report by Forrester Research.

  • If Webinars Are So Awesome, Why Do So Many Tragically Underperform?

    Article

    CONTENT TYPE: Article | TOPIC: None

    Webinars are a wonderfully robust and lively marketing tool, and an effective way to reach your prospects or buyers. Or, rather, they can be... if done correctly. Here are three key challenges you need to address if you want to call your webinar a success.

  • Nine Marketing Tips for Black Friday, Small Business Saturday, and Cyber Monday

    Article

    CONTENT TYPE: Article | TOPIC: None

    Large retailers can count on Black Friday to turn their books from red to black, and online retailers have Cyber Monday to cash in afterward. This year, though, we also have Small Business Saturday. So how can a small business get the upper hand on these three monumental shopping days?

  • Why Amazon Doesn't Understand Social Commerce

    Article

    CONTENT TYPE: Article | TOPIC: Social Media Marketing

    Even before the recent furor over Amazon's sale of the self-published "The Pedophile's Guide to Love and Pleasure," and the subsequent less-than-stellar and social-media-inept response by Amazon, it seemed clear that the pioneering e-commerce giant had begun to fall behind the social-commerce curve.

  • Teen Girls and Brands: Social, Vocal, and Influential

    Chart

    CONTENT TYPE: Chart | TOPIC: None

    Teen girls today are influential social connectors who seek out information about brands from a wide range of sources and share that information frequently in their social circles, using a mix of face-to-face interaction and social media, according to a study by Varsity Brands and the Ketchum Global Research Network.

  • Facebook Nabs One in Four Pageviews in US

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    Visits to Facebook accounted for 10.28% of US Internet traffic in the week ended November 13, 2010, up 63.5% from the same period a year earlier, according to according to Experian's Hitwise Intelligence.

  • Top Retailers Sold on Facebook, Twitter for Marketing

    Chart

    CONTENT TYPE: Chart | TOPIC: Social Media Marketing

    National retailers are marketing via social networking channels—particularly Facebook, but also Twitter—at increasing levels, integrating their online and physical properties via those channels and using their rapidly increasing fan and follower bases to build stronger brand experiences, according to a report by Media Logic.