Some companies are loved, others are hated. That general perception carries over to media coverage and public discussions of their mistakes. At the recent PRSA International Conference panel on ethics in Philly my colleague Rick Murray pointed out this double-standard when it comes to Wal-Mart and Target. People generally hate Wal-Mart and love Target.
Granted, Wal-Mart has made a few social media mistakes and has been raked over the coals for it, but how about Target?
Recently Kaye Sweetser posted about a situation with Target's Rounders program and one of her students. You can read the entire post to get all the details.
In short, Target instructed their Rounders to keep their relationship with Target a secret. When one of her students questioned this on Target's Facebook wall the thread was removed.
Was there a mass outcry over this? Not really. A front page article on the New York Times? Nope. Why? A double standard? What do you think?