Potential clients say industry expertise is the top thing they look for when evaluating PR agencies.

That's according to a survey conducted by the Public Relations and Communications Association (PRCA) between July 9 and August 13, 2024.

An infographic (below) summarizes key findings from the research.

It looks at how clients rank five key factors in the PR agency selection process: industry expertise, creative capabilities, cultural fit, budget, and track record.

Check out the infographic:

 


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The Most Important Factors in Selecting a PR Agency [Infographic]

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ABOUT THE AUTHOR

image of Ayaz Nanji

Ayaz Nanji is a writer, editor, and a content strategist. He is a co-founder of ICW Media and a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji