Looks like the recent $100 million ad blitz for the McCafé seems to be working. The McDonald's experiment in the specialty coffee arena may now have bumped Dunkin' Donuts from the No. 2 spot. But how?
Others caught up to Starbucks. McDonald's tapped into America's coffee obsession. It didn't do it by dabbling in only one or two coffee-flavored frozen concoctions—it re-created the entire experience.
Quality is nice, but people love cheaper. Since the heavy lifting had been done in spurring consumer mocha-frappa-rappa-latte madness, all McCafé had to do was come in and sell that same experience for $2 less. Consumers will settle for "Hey, that's pretty good" anytime.
McDonald's is a juggernaut. It outspent everyone. Over half of its 14,000 US locations is taking part in the effort, and that number will only increase now that McDonald's has had some success with McCafé.
Contributed by Bill Green.