Most managers (81%) say recent college graduates would benefit from workplace training in various areas, such as receiving feedback and cellphone etiquette, according to recent research from Intelligent.com.

The report was based on data from a survey conducted in October 2024 among 1,000 managers at businesses.

Some 33% of respondents say recent college graduates definitely need workplace etiquette training, and 48% say they probably need workplace etiquette training.

Some 56% of managers say recent college graduates lack competence in taking constructive criticism, and 51% say recent college graduates lack competence in cellphone etiquette.

Among companies that offer workplace etiquette training, the top reasons are to improve professionalism and to create a respectful culture.

The top topics and skills covered in workplace etiquette training programs are conflict resolution, diversity and inclusion, and collaboration and teamwork.

About the research: The report was based on data from a survey conducted in October 2024 among 1,000 managers at businesses.