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Most e-commerce brands (51%) send between two and four types of triggered emails, according to recent research from Bluecore.

The report was based on data from 332 million emails sent between July 2015 and July 2016 by 280 Bluecore customers in the apparel, electronics, home goods, and other consumer sectors.

Cart abandonment emails have the highest average conversion rate (2.63%) and click-to-conversion rate (21.78%) of any triggered message type, the analysis found.

Product abandonment emails rank second, followed by back-in-stock emails.

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Triggered Email Benchmarks for E-Commerce Brands

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ABOUT THE AUTHOR

image of Ayaz Nanji

Ayaz Nanji is a writer, editor, content strategist, and research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji