More than two-thirds (69%) of retail marketers say they use engagement data (opens, clicks, etc.) to improve the relevance of their email campaigns, according to a recent report from Yesmail.
The report was based on data from a survey of nearly 200 online retail marketers who attended the National Retail Federation's Shop.org conference in October 2015.
Some 60% of the marketers surveyed say they now use purchase behavior data to send more relevant emails to consumers, and 50% use demographic data such as gender, age, and location.
Below, additional key findings from the report.
Personalization
Some 61% of retail marketers say they personalize email subject lines based on customer data; only 36% personalize the body copy of emails.
Email Tactics
More than half (56%) of respondents say they use customer behavior triggers as part of their email strategy; 44% use responsive design.
Integrations
Some 60% of retail marketers say they integrate their email and social campaigns; 52% integrate their display ads and emails.
Social Media
More than half (54%) of retail marketers say they include social share buttons in their emails; 48% encourage their social followers to sign up for emails.
About the research: The report was based on data from a survey of nearly 200 online retail marketers who attended the National Retail Federation's Shop.org conference in October 2015.
