Consumers decide to read promotional emails on their mobile devices primarily based on whether they recognize who the messages are coming from, according to a recent report from Campaigner.

Just over 42% of US consumers surveyed say familiarity with the sender's name is the main influence on deciding whether to open a promotional email on their mobile device. Other major factors include awareness of a special deal/price in the message (20.5% say it influences) and the email's subject line (20.3%).

Below, additional key findings from the report, which was based on data from a survey of 3,038 US consumers who receive promotional emails.

Mobile Email Irritants 

  • 40.2% of consumers surveyed say the thing that irritates them most about marketing emails on mobile devices is irrelevant content.
  • 21.7% say they are annoyed most by emails with too much text or text that is difficult to read, 15.5% by messages that are not mobile-optimized, and 14.1% by having to scroll across a page to read.

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How Mobile Consumers Engage With Promotional Emails

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ABOUT THE AUTHOR

image of Ayaz Nanji

Ayaz Nanji is a writer, editor, content strategist, and research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji