Contributed by Nick Wreden

  • Brand Engagement: Teach Your Customers Well

    If you are flying from Los Angeles to Tokyo, you can learn how to say "how are you" in Japanese. ...

  • The Personal Brand Champion of the World

    He could stop traffic in Moscow, Tokyo, Nairobi, Shanghai, and Mumbai. Kings, presidents, and prime ministers worldwide would take his ...

  • The Next Generation of Global Branding?

    Coca-Cola is not an American brand, L'Oreal is not a French brand, and Samsung is not a Korean brand. Rather, ...

  • Moving Toward Branding Systems

    Agreement on what and how to measure the forces that drive brands is hard to muster. But here is one ...

  • Scoring Points (How Tesco is Winning Customer Loyalty)

    A new book by the brains behind one of the world’s most successful loyalty programs tells why most programs miss ...

  • Battle of the Brands

    Is it price or is it service that's the best means for building long-term brands?

  • 10 Rules for Corporate Blogs and Wikis

    Here are 10 rules for using blogs and wikis to achieve your branding goals in this emerging area.

  • The Brand Called We

    We should always keep striving to improve and enhance the brand called Me. But we should always be aware of ...

  • Between the Pages of Angel Customers and Demon Customers

    How many companies call themselves “customer-centric” while failing to see issues through customers’ eyes?

  • How to Write Effective Proposals

    Sales proposals can be your best branding and sales tool. But too often they are a boilerplate mishmash stitched together ...

  • No Rest for the Query

    Is the search engine Google the operating system of the Internet? That's what Nick believes, and he says it has ...