Contributed by Mitch McCasland

  • Shopper Marketing vs. the Asteroid

    In a genre of disaster movies, there's a dramatic moment when an asteroid is plummeting toward Earth. Amidst a flurry ...

  • New Resolutions for Brand Managers

    Even with January behind us, a brand manager is still full of the promise of the New Year. Sure, things ...

  • Teen Marketing? Fo’ Shizzle Dizzle

    Teens are the consumers of today and of the future. When a brand connects with a teen, it could tap ...

  • Making Brands Relevant Online (Part 2)

    A miraculous combination of events must occur for someone to visit a Web site. When it happens to yours, you have ...

  • Marketing to Peacocks

    We've identified what has become known in current marketing-speak as the "metrosexual."

  • Making Brands Relevant Online (Part I)

    When a brand goes online, what expectations do consumers have? What information is anticipated? Motivating?

  • Your Web Site is Useless and Invisible

    If your company has a Web site, Mitch has some news for you: He visited your Web site and it ...

  • Something Not-So-Special in the Air

    What's the key differentiator for airlines -- or most any other company? No, it's not price. Companies that have this ...

  • Why CRM Wastes Customers’ Time

    ome managers seek out and grab on to the latest business buzzword like a kid on a cupcake. Of late, ...

  • The Seven Deadly Sins of Brands Online

    Too often, Mitch feels shame for the web. It saddens him that an article can still be written today on ...

  • The Rise and Fall of the McEmpire

    e McEmpire is in turmoil, and McDonald’s management may now be witnessing the decline of its own empire.

  • The Dignity of Discount

    Want to bolster consumer confidence, increase purchases and foster loyalty? Retailers should provide consumers with the opportunity to practice frugality ...

  • The Listening Brand

    Many brands see advertising as an effort to draw attention to themselves and away from competitors. But the approach that ...