Contributed by Matt Zelen
- Five Ways SaaS Companies Can Achieve Proactive Customer Success
It seems so obvious: Businesses that take a proactive approach to customer success, going out of their way to anticipate ...
About the Contributor
Matt Zelen
Matt Zelen is chief customer officer at Act-On Software, provider of marketing automation for small and midsize businesses.
LinkedIn: Matt Zelen
Twitter: @Matt_Zelen
