Contributed by Chris Teso
- Four Steps to Increasing Customer Loyalty and Retention With Social Media
Here's how to apply loyalty best-practices to your social media marketing to increase customer retention and long-term loyalty.
About the Contributor
Chris Teso
Chris Teso is founder and CEO of engagement and loyalty solutions provider Chirpify, where he invented "in-stream transactions," enabling brands to create a currency exchange between social media and loyalty programs to drive member acquisition, engagement, and spend.
Twitter: @christeso
LinkedIn: Chris Teso
