Contributed by Nico Dato
- Monitoring Customer Experience: A Holistic Approach for Business Success
Customers of businesses that don't focus on good customer experience are leaving in droves. Here's how to monitor customer experience ...
About the Contributor
Nico Dato
Nico Dato is head of marketing at Podium, an online review management platform that allows businesses to generate and maintain online reviews on Google, Facebook, and elsewhere. He fuses his passion for statistics, design, and digital marketing to produce measurable results.
LinkedIn: Nico Dato
Twitter: @NicoDDato
