Contributed by Koren Stucki
- Four Critical Components of Your Customer Journey Map
A customer journey map is a visual representation of the various interactions a buyer has with a business. Building that ...
About the Contributor
Koren Stucki
Koren Stucki is the vice-president of CEM consulting at Clarabridge, a customer experience management technology company.
Twitter: @korenCx
LinkedIn: Koren Stucki
