Contributed by Andrew Reid
- Three Ideas for Showing Customers It's All About Them
Today's customers are more empowered—and fickle—than ever. To win customers' loyalty, brands must focus on being customer-centric.
About the Contributor
Andrew Reid
Andrew Reid is founder, president, and chief product officer of Vision Critical, a provider of a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight.
LinkedIn: Andrew Reid
