Contributed by John Coldwell
- 10-Step B2B Customer Satisfaction Survey Pre-Survey Checklist
The better you plan your B2B customer satisfaction survey, the more you'll get out of it. Done properly, the survey ...
About the Contributor
John Coldwell
John Coldwell has been the UK managing director of InfoQuest since 2000. He has run post-survey workshops for clients in North America, Europe, Africa, and Asia, including Russia and China.
LinkedIn: John Coldwell
