About the Contributor

Contributed by Lynne Capozzi

• Earn Your Customers' Trust: How to Use Personalization and Authenticity to Reach Audiences

  CONTENT TYPE: Article | ELEMENT: Communications | TOPIC: Customer Experience

  In 2020, it became clear to marketers that customers who are faced with uncertainty embrace personalized communication. That means it's ...

• Open-Source Social Publishing Opens Doors for Marketers

  CONTENT TYPE: Article | ELEMENT: | TOPIC:

  Does the phrase "open source" scare you? You're not alone. Many marketers hear the phrase and cringe. However, open source ...