Video plays an important role in driving consumers' purchase decisions: 79% of consumers say they would be willing to spend more money on a product after they watch a social media influencer's video about it, gen.video has found. So using your YouTube channel could be a perfect option for you to drive sales. At the same time, you may face some challenges in converting your subscribers into customers.

In this article, you're going to learn three ways to turn YouTube subscribers into valuable customers.

1. Create customer-testimonial videos

People trust other people: 89% of consumers say the most effective type of content is customer testimonials, according to Lithium. Make the most of that fact by producing customer-testimonial videos regularly and sharing them with your YouTube subscribers.

Having your clients or customers attesting for you gives your brand more credibility. It shows prospective customers proof that those who have chosen your brand were able to benefit from their decision. When your subscribers view testimonial videos, they come to trust your brand more and get closer to making a purchase.

In other words, customer testimonial videos are a way to show social proof through YouTube. FreshBooks does a great job of this. It regularly shares videos of customers who explain how FreshBooks has helped them in their business.

For example, here's a testimonial by an interior designer who found it easier to work on projects and manage her invoices using the platform:

2. Show your product in action

Another excellent way to win over your subscribers is to show them your product in action, being used by customers. These types of videos will give your viewers a better look at all the ways your product can be used. And rather than trying to sell the product, they will "sell" a story and an experience, encouraging your subscribers to try your product or service.

This type of video differs from customer testimonials in that it uses visual storytelling over customer-spoken narratives. IBM effectively showcases how IBM Watson works by creating short videos that tell a story of "Watson at Work." These stories help viewers understand the use cases of the product in an entertaining manner.

For example, one of IBM's videos is about winemakers who use Watson to improve the quality of their grapes by determining which areas of the vineyard need less water:

You could also follow the lead of GoPro, which uses YouTube videos created by influencers to showcase its products in action. For example, here's a video taken by GoPro athlete Marshall Miller using the brand's camera as he skydives:

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ABOUT THE AUTHOR

image of Peter Dulay

Peter Dulay is the founder and CEO of digital marketing agency Conversion Giant, He is a conversion expert with 10+ years of experience in digital advertising and conversion.

LinkedIn: Peter Dulay