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In This Issue
+ How-To: Why Content Marketing Across the Revenue Cycle Is Crucial
+ Slide Show: Four Simple Ways to Lose Customers
+ PRO: Brian Solis on How to Become a Go-To Resource for Customers
+ Survey Says: Brands Failing to Tap Potential of Social Media
+ Quick Take: Three Tips for High-ROI Calls to Action
+ My View: New Mobile Payment Options to Help You Capture Customers
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How-To Why Content Marketing Across the Revenue Cycle Is Crucial
By Phil Fernandez
Today's revenue-focused marketers need to be experts in inbound marketing. Learn why effective inbound marketing requires relevant, compelling content that is tailored to prospects at each stage of the buying cycle. Read More
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Slideshow Four Simple Ways to Lose Customers [Slide Show]
By Christian Gulliksen
I'm not a difficult customer. But I'm unforgiving when customer service fails to meet basic levels of common courtesy. So, which four customer service foibles drive easygoing customers like me into the arms of the competition? Read More
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PRO Take 10: Brian Solis on How to Become a Go-To Resource for Customers
In just 10 minutes, Brian will teach you how to use social media to engage with connected customers, how to implement new ways to connect, learn, and adapt, and how to become relevant (and stay relevant!) to your customers. Read More
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Survey Says
Brands Failing to Tap Potential of Social Media
Despite the widespread use of social networks among US companies, only 11% have fully integrated social media into their business programs, and only 38% of companies say they share the outcomes of social interactions with the entire organization. Read More
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Quick Take
Three Tips for High-ROI Calls to Action
Every email marketer knows that great calls to action don't just happen on their own. So how do you craft calls to action that customers can't resist? Here are a few suggestions that can energize your email program's ROI. Read More
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My View New Mobile Payment Options Help You Capture Customers on the Go
By Mary Reese
In today's connected world, folks are always on the go. So when customers are ready to buy, they should be able to do so—from wherever they are. Learn about mobile payment options that could benefit your business. Read More
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@StephenMonaco 7 Strategies for Blogging to Your New Career: https:////ow.ly/bQxye via @LaurieDesAutels
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Forum Today's Question
By Colette 6/27/2012 at 6:29 AM
How can I improve my online yoga training program? Go To Question
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