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In This Issue
+ How-To: Five Ways to Market to Gen-Y
+ Slide Show: Four Ways to Get Too Much Word-of-Mouth
+PRO: Enchant and Engage Your Customers With Guy Kawasaki
+ Survey Says: Consumers Favor Public Feedback From Brands
+ Quick Take: The Danger of Robotic Lead-Nurturing Programs
+ My View: DDoS—Website Attacks Can Doom Your Marketing Efforts
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How-To Five Ways to Market to Gen-Y
By Tim Hare
The consumers of Generation-Y are the next great decision-makers in the consumer world. Fortunately, marketing to Gen-Y is actually not as difficult as you might think. Here are five ways to appeal to Gen-Y. Read More
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Slideshow Four Ways to Get Too Much Word-of-Mouth [Slide Show]
By Christian Gulliksen
Does your business suffer from too much positive word-of-mouth? Seems like a nice problem to have. If you want your customers singing your praises over and over again, here are four ways to make that happen. Read More
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PRO PRO Favorite Take 10: How to Enchant and Engage Your Customers With Guy Kawasaki
In just 10 minutes, Guy Kawasaki walks you through the steps for building enchanting and valuable relationships. Learn the importance of fast, flat, and frequent communication and how to add value to your relationships via social media. Read More
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Survey Says
Online Consumers Favor Public Feedback From Brands
Online consumers tend to be far more positive about brands that respond to their comments or complaints via public forums or social media channels rather than direct feedback methods such as email or phone calls. Read More
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Quick Take
The Danger of Robotic Lead-Nurturing Email Campaigns
If your company operates in the B2B sphere, chances are your lead-nurturing program includes email campaigns with triggered messages. But if those messages are too robotic, they might do more harm than good. Read More
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My View DDoS: Sophisticated Website Attacks Can Doom Your Marketing Campaigns
By Jim Rogers
For CIOs, a Distributed Denial of Service (DDoS) attack is a major headache. For CMOs, a website attack can spell disaster. Since marketing is among the functions hardest hit by DDoS attacks, some planning is in order. Read More
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@ValerieDeveza Which of these Facebook mistakes are you making? via @amyporterfield https:////bit.ly/LRreQt via #sbzclub
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Forum Today's Question
By endurancematters 6/19/2012 at 11:42 PM
I own a sports massage therapy clinic. I'd like to open another clinic for therapeutic massage. Should I rebrand, or use our current name? Go To Question
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