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| By Peter Gracey |
| Your leads may be well qualified and ready to be taken down the path to close, but what transpires during your initial call determines whether a sale will close.
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| Have you been searching tirelessly for the answers to your questions about brand loyalty? Look no further! In just 10 minutes, you'll learn how to become a trusted brand with a loyal customer base.
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When Did Social Media Lose Its Way? [Infographic]
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| By Verónica Maria Jarski |
| In the early days of social media, users interacted like real people do. However, in time, social networks evolved into pits of broadcast messages. Here's how companies lost their way in social media, and how they can find a path back to its friendlier roots.
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| By Jeanne Bliss |
| Amy's Ice Creams is beloved for two things: the ice cream and the floor show. But how did Amy's shop know to hire such fun-loving folks? Here's a peek at the creative way that Amy finds its creative staff members.
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