FREQUENTLY ASKED QUESTIONS

How do I log in?

Click the ACCESS button in the box on the right-hand side of this page.

What are the system requirements?

The event will open up in a Web browser. It is recommended that you use the most updated version of Firefox or Chrome. You can do a system check here https://www.bigmarker.com/system_check

Can I attend from my phone or tablet?

To attend the sessions on your tablet, you can use the BigMarker attendee app or enter via your browser. It is not recommended to join via mobile.

What is the session format?

The sessions were recorded in their entirety from the live event (introduction, pre-recorded session, and live Q&A).

NOTE: Many speakers answered questions in the chat so be sure to check out the chats in the recorded sessions by clicking the Chat Replay button on the video player.

NAVIGATING THE VIRTUAL ENVIRONMENT

How do I watch the sessions?

Access View Sessions from the navigation bar to view the agenda. Click the WATCH NOW button next to the session title to view the session.

Can I download the slides for all the presentations?

Yes! All the handouts are available in the Info Booth located in the Resource Center.

How long will the sessions be available on-demand?

You can access the virtual environment from this page through Thursday, December 31.