I'm constantly amazed and awed by the wealth of experiences and backgrounds of our active KHE members. This week, we'll take a look NoStressXpress, who's packaged several lifetimes into one. He's even planning to combine his interests and passions into a second, or is it third or fourth career?

Where are you based?

Washington, D.C., USA.

What do you do in real-life?

I am presently working for the U.S. Government at the Pentagon as a senior management and program analyst and also as a business transformation specialist. I was hired to teach government employees industry best practices and assist agencies in transforming into business enterprises. Easier said than done! The hardest part of the job is convincing a government agency that they do in fact have customers! The business transformation portion of my current assignment will probably keep me busy for a couple of decades - if I decide to stay on.

Tell us about your company.

I still own and operate my own business consultancy which I named NoStressXpress Consultants. I like to work primarily with small businesses and home businesses and help them in the areas of customer acquisition, customer communications competencies, customer reaching-out methodologies, and business transformation/change management. I will also work with businesses that don't have a formal marketing department and help them acquire permanent corporate marketing capabilities without the expense of adding to their infrastructure. In my desire to differentiate myself from the field I recently partnered with an "intuitive" to provide me with information about a business through non-traditional means.

How did you find KHE?

I did a Google search for a marketing forum and found KHE and joined the same day.

Explain your Community Name and why you selected it.

My community name, NoStressXpress, was a name I gave to my very first motorhome. It describes the easy going style that most RV owners have when they go from one location to another.

What kinds of KHE questions do you enjoy most?

I really enjoy the questions regarding anything to do with customer relationships and with questions regarding careers in marketing.

What networking or professional organizations do you belong to?

I belong to Business Network International and Toastmasters International.

How many years have you been in marketing? How did you get started?

I have over 26 years of combined marketing experience as a vice president for Toshiba and also as a consultant. My interest in marketing began when I was on active duty with the United States Navy where I became close friends with many outstanding naval reservists who were marketing executives or product managers in civilian life.

Did you study marketing in college? Or have you learned on the job?

I studied electrical engineering at the University of Southern California and graduated in 1969. I did not take my first "formal" marketing class until I began my marketing career with Toshiba in 1980 where I acquired a practical, working knowledge of marketing on the job. Also, since Toshiba was a company that practiced Lean and Six Sigma methodologies I was able to apply those methodologies in my marketing functions.

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ABOUT THE AUTHOR

Carrie Shearer is a writer and researcher who has been published in the European Wall Street Journal and other global publications.  Before embarking on her second, or is it third career, Carrie spent 25 years in the international petroleum industry, most of it overseas.